Product Returns

This form to be used for a single claim only
All details must be completed in full for claim to be assessed.
FOB credit value will be given to single items only.
Full suites will not be credited for single-item damages.
Please complete the form below to request an RMA number.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

REASON FOR CLAIM (tick all applicable boxes)

Cover - Tearing, peeling, dust cover trn or peeling, stitching issue, color isses.

Foam - collapsed, missing, concealed damage

Frame - collapsed, broken, splintering, misaligned, assembly defect

Mechanism- broken, not operating correctly, collapsed or bent.

Springs-broken, noisy, coming tohrough foam, coming through cover.

Product is opened

Yes No

Faulty or other details

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